To drive results and reach higher than you might have thought possible, you must change your thinking and actions, according to Tony Ferris, managing partner with The Rochdale Group. “You must treat ERM [enterprise risk management] as a competitive advantage that has to be built and woven into your credit union’s culture.”
Take time—considerable time—to build out these capabilities and your results will soar. Five strategies to drive results include:
Above all, Ferris says, talk about risk, communicate it, reward it, revisit it, refine it, and continue to question it.