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Home » As top 10 fin. tech provider, Diebold plays up service strategies

As top 10 fin. tech provider, Diebold plays up service strategies

November 14, 2014

NEW YORK (11/17/14)--Named one of the top 10 financial technology service companies last week, global ATM manufacturer Diebold is building on its success by expanding its software focus.

Diebold, a CUNA Strategic Services alliance provider, was No. 7 on the list of 100 top financial tech companies by FinTech Forward, a collaboration between BAI and American Banker that highlights technology trends and innovations in the financial services industry.

In readying for 2015, President/CEO Andy Mattes said the North Canton, Ohio, company is realigning its business model to focus more on services and software, which already account for 57% of the company's business. "While we have our feet planted in the physical world of cash, we know where the puck is going," Mattes told American Banker (Nov. 13).

Its successes in 2014 include making ATMs more environmentally friendly--its 429 model uses the same amount of power as used by a traditional incandescent light bulb--and protecting ATMs against card skimming with a new card reader.

"Skimming is a huge issue at the ATM, and this stops the problem cold," Mattes said. Fraudulent capture of card information costs the financial industry more than $2 billion per year, according to the ATM Industry Association.

Diebold/CUNA Strategic Services

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