MADISON, Wis. (10/2/14)--The first-ever CUNA Operations, Sales and Service (OpSS) Professional of the Year Award was presented last month to Stephanie Finck, vice president of operations for First Community CU, Jamestown, N.D., with $492 million in assets.
Stephanie Finck, vice president of operations for First Community CU, Jamestown, N.D., was honored with the first-ever CUNA Operations, Sales and Service Professional of the Year Award. (Credit Union National Association Photo)
The award was presented at the CUNA OpSS Council Conference, which took place Sept. 21-24 in Las Vegas.
"It was a really tough choice between all the stellar nominees, but in the end, Ms. Finck's history, attitude and accomplishments clearly shone the brightest," said Dave Tate, awards chair and vice president of operations, Anheuser-Busch Employees CU, St. Louis, with $1.4 billion in assets.
Finck was recognized for her role in improving First Community's guaranteed asset protection/auto deductible reimbursement sales penetration, and for the implementation of Kasasa across the credit union's membership base.
"Kasasa provided a unique win/win solution to make or save the member and the credit union money," Finck said in a statement.
Finck also was recognized for her sales and service initiative, which stood out for its depth, and for her well-thought-out approaches and full inclusion of front-line and back-office staff.
The award was developed by the CUNA OpSS council to recognize individuals who exemplify excellence in credit union operations. The individual should demonstrate consistent excellence for the benefit of his or her credit union, provide outstanding direction to credit union staff to maximize service to members, and be a leader of their credit union's culture.
Finck and her work for First Community will be featured in an upcoming issue of Credit Union Magazine.
For more information, use the resource link below and click on Professional of the Year in the Events pull-down menu.