![2023-12_Trendlines](/images/[#<Epublishing::Components::ResponsiveImageHelper::SrcsetEntry:0x0000555af6e61d50 @url="https://news.cuna.org/ext/resources/CUMag_2023/2023_Winter/2023-12_Trendlines.jpg?t=1700509957&width=194", @width=0, @pixel_density=1>])
Articles Tagged with ''member experience''
![2023-11-Kristen_Jason](/images/[#<Epublishing::Components::ResponsiveImageHelper::SrcsetEntry:0x0000555af783edc8 @url="https://news.cuna.org/ext/resources/Online/2023/11/2023-11-Kristen_Jason.png?t=1699272092&width=194", @width=0, @pixel_density=1>])
The power and potential of EBPP for credit unions
Read More![2023-10-Rini-Fredette](/images/[#<Epublishing::Components::ResponsiveImageHelper::SrcsetEntry:0x0000555af7903380 @url="https://news.cuna.org/ext/resources/Online/2023/10/2023-10-Rini-Fredette.jpg?t=1698058865&width=194", @width=0, @pixel_density=1>])
5 ways credit unions can elevate their contact centers
Read More![2023-10_MederianLink](/images/[#<Epublishing::Components::ResponsiveImageHelper::SrcsetEntry:0x0000555af77c4348 @url="https://news.cuna.org/ext/resources/Online/2023/10/2023-10_MederianLink.jpg?t=1697457692&width=194", @width=0, @pixel_density=1>])
Building better, bingeworthy banking experiences
Read More![Borkar-Lopez 1200.jpg](/images/[#<Epublishing::Components::ResponsiveImageHelper::SrcsetEntry:0x0000555af7b7bf68 @url="https://news.cuna.org/ext/resources/2023/10/11/Borkar-Lopez-1200.jpg?t=1697041068&width=194", @width=0, @pixel_density=1>])
WATCH: Consider passive voice authentication
Read More![AI Panel 1200.jpg](/images/[#<Epublishing::Components::ResponsiveImageHelper::SrcsetEntry:0x0000555af145f0a0 @url="https://news.cuna.org/ext/resources/2023/10/10/AI-Panel-1200.jpg?t=1696971183&width=194", @width=0, @pixel_density=1>])
Practical applications for AI
Read More![2023_TechOME_Kevin_Polinsky-Matt_Kallman](/images/[#<Epublishing::Components::ResponsiveImageHelper::SrcsetEntry:0x0000555af2672cb0 @url="https://news.cuna.org/ext/resources/Online/2023/10/2023_TechOME_Kevin_Polinsky-Matt_Kallman.jpg?t=1696970088&width=194", @width=0, @pixel_density=1>])
The power of human-centric design
Read More![Ben Maxim](/images/[#<Epublishing::Components::ResponsiveImageHelper::SrcsetEntry:0x0000555af2e653c8 @url="https://news.cuna.org/ext/resources/Online/2023/10/Ben-Maxim-sponsored_1200.jpg?t=1696824104&width=194", @width=0, @pixel_density=1>])
Transforming the member experience through technology
Read More![Speed Rounds unveil innovative solutions](/images/[#<Epublishing::Components::ResponsiveImageHelper::SrcsetEntry:0x0000555af3491df0 @url="https://news.cuna.org/ext/resources/Online/2023/10/OME-Tech-2023_Speed-Rounds.jpg?t=1696943558&width=194", @width=0, @pixel_density=1>])
Speed Rounds unveil innovative solutions
Read More![Finalytics.ai CEO Craig McLaughlin and Chief Data Officer Mark Ryan](/images/[#<Epublishing::Components::ResponsiveImageHelper::SrcsetEntry:0x0000555af38c5a20 @url="https://news.cuna.org/ext/resources/Online/2023/10/Craig-McLaughlin_Mark-Ryan_Finalytics_1200.jpg?t=1696943509&width=194", @width=0, @pixel_density=1>])
Digitally deliver a personal touch
Read More
Winter 2023
The Winter 2023 issue of Credit Union Magazine explores award-winning marketing, board training on a budget, developments in instant payments, service to small businesses, and NCUA’s final rule on member expulsion.