news.cuna.org/articles/108171-scenes-from-experience-learning-live
ELL selfie

Scenes from ‘Experience Learning Live’

CUNA conference helps CU trainers transform their organizations’ educational culture.

October 26, 2015

Credit union trainers are gathering in Las Vegas this week for CUNA Experience Learning Live!, a conference that helps these professionals transform their staff education programs, refine their expertise, and develop their personal training styles.

Following are scenes from Sunday’s preconference sessions.

  • Slide 01

    Teammates in a scavenger hunt during the opening night of CUNA Experience Learning Live! for a group selfie.

  • Slide 02

    Jayne Hitman, business development manager for CUNA's Creating Member Loyalty (CML) program, describes a "kumbaya" moment during a recent meeting with a client. When the CU’s departments realized they hadn’t communicated their training objectives and processes well, staff made a concerted effort to align their goals.

  • Slide 03

    Cheryl Johnson explores the development of optimal training environments in “Creative by Design,” a preconference workshop.

  • Slide 04

    Gavin Zeff, instructional designer for Firefighters First CU in Los Angeles (right), offers his observations on customizing training programs for millennials. He says this demographic group tends to learn best through active and creative activities.

  • Slide 05

    Attendees engage in group discussions about the best ways to engage employees when implementing CUNA’s CML.

  • Slide 06

    Kristin Steede, business development manager for CUNA’s CML (far left), jots down ideas on how to reinforce lessons taught through the training and engagement program.

  • Slide 07

    Participants in a group discussion in Las Vegas “feel lucky” to take part in the CUNA CML Users Summit.

  • Slide 08

    Angela Prestil, CUNA’s director of business development (far right), guides discussion during the CUNA CML Users Summit.

  • Slide 09

    Melissa Hanes, training manager at Warren FCU, Cheyenne, Wyo., shares training insights.

  • Slide 10

    Michelle Trekas, manager of sales/service training at Red Canoe CU, Longview, Wash., jots down suggestions from her team during a group exercise on engagement.

  • Slide 11

    Ken Kelly, manager of training/development at Red Canoe CU in Longview, Wash., shares war stories with tablemates.

  • Slide 12

    Courtney Cantwell (left), CUNA’s instructional design manager, confirms a scavenger hunt team’s finds during an icebreaker event at Experience Learning Live!