Hilary Reed

Insights from #HROD16

Make sure staff is on board when embarking on a culture change.

April 12, 2016

A panel discussion at the CUNA HR & Organizational Development Council Conference in Orlando Tuesday addressed how credit unions can attract, develop, and retain talented employees using technology and remote learning opportunities.

Following are insights from that session and others.


  • Slide 01

    Look at how content that was delivered previously in a classroom setting translates to online, a panel of HR experts said Tuesday. From left are Treion Muller, FranklinCovey; Juliann Chapman, TwinStar CU; and SchoolsFirst FCU’s Jamie Deno.

  • Slide 02

    CUNA Mutual Group's Jack Williams discussed how CUs can avoid claims related to the Fair Labor Standards Act, Family Medical Leave Act, or whistleblower allegations.

  • Slide 03

    CUs should make active shooter training part of their safety training, said PSCU's James Green.

  • Slide 04

    Make sure staff is on board when embarking on a culture change, said Hilary Reed, Empower Strategic Solutions.

  • Slide 05

    Influence is gained through feedback, practice, and accountability, said communications expert Stacey Hanke.