news.cuna.org/articles/113348-cuna-cus-others-amply-demonstrate-need-for-tcpa-reforms

CUNA: CUs, others ‘amply demonstrate’ need for TCPA reforms

November 22, 2017

Numerous comments by credit unions and state leagues, other trade associations, consumer groups, and other third parties support CUNA’s petition calling for reforms to the Telephone Consumer Protection Act (TCPA). CUNA filed its response comments to the petition Tuesday, highlighting how most responses to the petition “amply demonstrate” the need for CUNA’s proposed changes.

CUNA filed its petition in September, and the FCC opened it for comment a week later. Well over 150 positive comments were received in response.

CUNA’s petition asks for two changes that would provide regulatory relief by resolving questions about what communications credit unions can conduct with their members.

It requests an exemption from the TCPA’s prior express consent requirement for:

  • Wireless informational calls to credit union member-owners with whom the credit union has an established business relationship; or
     
  • Calls or texts is in fact free to the receiving party.

CUNA specifically highlighted in their reply comments statements from credit unions about how this change would benefit credit union members and align with CFPB requirements. In their reply comments, CUNA also clarified one commenters misunderstanding of this ask.

“Numerous comments filed by credit unions and others amply demonstrate the need for the TCPA in CUNA’s petition,” CUNA’s response reads. “These comments confirm that the current TCPA rules have curtailed communications between credit unions and their member-owners depriving them of potentially important information regarding their finances and the governance of the credit union.”

CUNA also urged the FCC to “adopt the common sense and modest reforms set forth in its petition, and restore the balance intended by Congress when it enacted the TCPA.”