news.cuna.org/articles/114398-start-your-analytics-journey
Anne Legg

Start your analytics journey

Tips for adopting analytics into your credit union.

June 30, 2018

Fintech companies, big data, and consumer expectations are forcing credit unions to get in the analytics game.

Data insights can help start credit unions on a data transformation journey to improve operations and members' lives far beyond tomorrow, according to Anne Legg, director of client strategy, AdvantEdge Analytics.

In her breakout session at CUNA’s America’s Credit Union Conference in Boston, Legg provides attendees with the following best practices for adopting analytics:

  • Get over your gut. Use new powerful data-driven insights to make big changes. Move from an intuitive to a data-centric organization.
  • Communication and cooperation is key. Integrate data analysts into your meetings and every you do.
  • Continuously improve. Iterate and constantly refresh your approach to your data based on what you learn.
  • You need a champion. Leadership buy-in is critical. It is the hardest part of the journey. And staff must be open and willing to change for the better of the organization.

Visit CUNA News for more conference coverage. Get live updates on Twitter via @CUNA_News, @cumagazine, and @CUNA with the #CUNAACUC hashtag.