CUs called to share FCC auto call blocking concerns before Thursday
CUNA issued an action alert Tuesday designed to solicit credit union comments on the Federal Communications Commission’s (FCC) upcoming vote on a declaratory ruling on default call blocking. CUNA’s Grassroots Action Center contains information about the issue and provides a submission form to send comments to the FCC by the end of the day Thursday.
FCC Commissioner Ajit Pai announced earlier this month the FCC will take action on a proposal that would allow voice service providers to block robocalls by default, the consumer would have to opt in to receive such communications.
The FCC is expected to vote at its June 6 meeting on the proposal, and comments are due by Thursday, May 30. The relatively short time frame is what led CUNA to issue the action alert.
“We’re very concerned that the FCC’s proposed actions will erode credit unions’ ability to relay information on and implement consumer protections regarding fraud, privacy and account activity. In addition to creating new barriers between credit unions and members, this also runs contrary to encouragement by agencies including NCUA and the Consumer Financial Protection Bureau (CFPB) that financial institutions use modern communications methods to ensure consumers have the latest information,” said CUNA Chief Advocacy Officer Ryan Donovan. “We’re urging credit unions to go to our Grassroots Action Center, get acquainted with the FCC’s proposal and how it could affect credit unions and use the portal to bring these concerns to the FCC’s attention in the next few days.”