CUNA Strategic Services announces new alliance with POPi/o to bring video-enabled banking to credit unions

September 9, 2019



Lauren Williams - CUNA Communications; (202) 626-7642;
Tracy Travis – CUNA Marketing; (608) 231-4284;

MADISON, Wis., and WASHINGTON (September 9, 2019) – CUNA Strategic Services (CSS) has named POPi/o as their newest strategic alliance provider. This alliance will provide credit unions a cutting-edge video-banking platform they can leverage to enhance member engagement and service. 

“We’re excited to be CSS’s newest strategic alliance provider,” said Gene Pranger, founder & CEO of POPi/o. “CSS is dedicated to bringing credit unions the latest innovation to keep up with the demands of members. Our video banking solutions will help them provide excellent member experiences both in the branch and on mobile devices. This alliance will help accelerate the redefinition of retail financial delivery in the credit union industry."

POPi/o’s video-banking technology allows credit unions to shift the consumer experience from a purely digital transaction into a human interaction, fostering stronger member relationships and more.

POPi/o offers credit unions the ability to:

  • Have face-to-face interactions from mobile devices to video-enabled branches
  • Complete new account opening and funding, loan applications and more
  • Centralize expertise to cost-effectively serve larger geographical areas
  • Deploy experts to branches remotely through video banking

“As more members use mobile banking, the shape of full-service branches will evolve,” said Eric Gelly, president of CUNA Strategic Services. “We chose to bring POPi/o’s video banking solution on board to help credit unions bring this technology into their branches.” 

Learn more about POPi/o, our newest CUNA Strategic Services alliance provider.


About CUNA Strategic Services 
CUNA Strategic Services develops strategic alliance relationships to offer quality products and services to your credit union that contribute to your bottom line, add to your peace of mind, and enhance your relationships. The company is jointly owned by Credit Union National Association and the state leagues. For more information, visit

About CUNA

Credit Union National Association (CUNA) is the only national association that advocates on behalf of all of America's credit unions, which are owned by 115 million consumer members. CUNA, along with its network of affiliated state credit union leagues, delivers unwavering advocacy, continuous professional growth and operational confidence to protect the best interests of all credit unions. For more information about CUNA, visit To find your nearest credit union, visit

About POPi/o

POPio Mobile Video Cloud (POPi/o) is a web and mobile video software solution bridging the gap between businesses and their consumers. Through increased connectivity, this comprehensive and interactive solution enhances customer communication and action to empower sales and give companies the tools they need to exceed customer expectations. For more information regarding POPi/o, visit or call 801-417-9000.