PODCAST: A better member experience
QRL Financial Services eases the demands of the mortgage process.
As a nationwide provider of residential mortgage lending services, QRL Financial Services has made a steadfast commitment to help credit unions achieve more profitable mortgage operations while delivering an exceptional experience for their borrowers.
The company’s suite of offerings includes mortgage fulfillment services, retail lending, wholesale lending, correspondent lending, and sub-servicing.
In this podcast, QRL Financial Services Vice President of Business Development Tom Secor and Vice President Sales Manager James Abegglen describe how their company partners with hundreds of credit unions to ease the increasing demands that technology, compliance, and personnel place on the mortgage process. Credit unions can maintain control of the front end of the mortgage process, ensuring member engagement online or in person.
This podcast is sponsored by QRL Financial Services.
In this episode:
1:30: About Tom and James
3:24: How QRL helps credit unions
5:54: The biggest challenge credit unions face with mortgages
8:13: How technology affects the mortgage market
9:19: Importance of the digital experience for borrowers
10:31: The mortgage market’s evolution
12:09: New products in the mortgage space
14:23: The future of the mortgage market