PODCAST: Everyday heroes

PODCAST: Everyday heroes

Meet the 2020 Credit Union Hero of the Year finalists.

March 12, 2020

Credit Union Magazine’s 2020 Credit Union Heroes share a common bond of driving large-scale change by immersing themselves in the communities they serve. This year, we profile four heroes who build lasting partnerships, speak to credit union values, cultivate the art of lending, and identify new doors to open.

All four heroes distinguish themselves as unsung champions of the movement by promoting credit union philosophy, exhibiting a firm belief in credit union values, and creating real, positive outcomes in their communities.



The 2020 finalists are:

  • Robin Brulé, chief community engagement officer at $2.4 billion asset Nusenda Credit  Union, Albuquerque, N.M.
  • Margaret Delmonico, retired director of public relations at $5.6 billion asset PSECU, Harrisburg, Pa.
  • Davina Napier, chief lending officer at $1.1 billion asset Credit Union 1, Anchorage, Alaska.
  • Dave Prosser, senior vice president of community development at $654 million asset Freedom First Credit Union, Roanoke, Va.

Read more about this year's heroes and cast your vote for Credit Union Hero of the Year, sponsored by Symitar. Voting takes place through March 27.

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In this episode:

1:29: Robin Brulé on improving financial stability

3:14: Creating access and opportunity

4:47: Margaret Delmonico on empowering members

6:23: The importance of community involvement

7:29: Davina Napier on the creative side of lending

8:30: Championing lending solutions for underserved members

10:03: Dave Prosser on serving marginalized markets

11:07: Efforts to fill gaps in the community