Outreach during the outbreak
Credit unions take to social media to share information with members.
Credit unions are taking to social media to share information with members during the COVID-19 outbreak.
Rather than relying solely on words, Signal Financial Federal Credit Union in Kensington, Md., used a video message from its CEO to announce it was switching to a “by appointment only” model.
#CEOUpdate: We’re temporarily moving to a “by appointment only” model for visiting branches due to #coronavirus. Watch this message from Signal Financial’s President & CEO Francois Verleysen and get more details here: https://t.co/ak95U5BXnD #ceoupdate #creditunions #pandemic pic.twitter.com/jmsDlg1Hot— Signal Financial FCU (@SignalFCU) March 24, 2020
Pinellas Federal Credit Union in Largo, Fla., has increased the daily amounts members can withdraw from its ATMs.
In case you missed it: We have increased our daily ATM withdrawal limits, in an effort to help our members with their needs during this time. Also, Drive-Thru service available at our Largo, St. Pete and Clearwater locations.#CORONAVIRUS #PINELLAS #CREDITUNIONS #CREDITUNIONSCARE pic.twitter.com/OAiCUWMmZS— Pinellas Federal CU (@PinellasFCU) March 24, 2020
1st Financial Federal Credit Union in Wentzville, Mo., increased the limit on mobile check deposits.
In an effort to help our members more easily conduct transactions while our lobbies are closed, we have increased the per day dollar limit on check deposits from $1,000 to $2,500 through #SnapDeposit. Learn more: https://t.co/VBtqJTtmYp#MobileDeposit #DigitalBanking #CreditUnion pic.twitter.com/ETT58UGwjh— 1st Financial FCU (@betterwaytobank) March 19, 2020
The lobby might be closed and in-person events cancelled, but Harris County Federal Credit Union in Houston reminded members that despite a “Stay Home-Work Safe” order, members can still take advantage of the credit union’s financial education options.
#StayHome and refresh your knowledge over several financial topics available to you online. Visit https://t.co/UoQPQy1P0Q to learn more and maybe consider teaching your kids an extra math lesson on life!— Harris County FCU (@HarrisCountyFCU) March 25, 2020
VSECU in Montpelier, Vt., promoted its member emergency loan, which is also available to nonmembers through a partnership between the credit union and The Vermont Community Foundation.
We are excited to offer a unique loan to those effected by COVID-19 with an interest rate as low as 0%, thanks to a partnership with @vermontcf. Additional benefits may apply to early childhood educators (@LetsGrowKids). Learn more and apply online. https://t.co/KdDzvclYck— VSECU (@VSECU) March 25, 2020
Credit unions aren’t using social media just to relay financial information. They’re also using it to remind members of the steps they can take to remain safe.
Reliant Federal Credit Union in Casper, Wy., knows members are worried about falling victim to scams and provides information to ease those fears.
There has been an increase in scams regarding COVID-19 recently. Follow these tips to help you keep you and your money safe.— ReliantCU (@ReliantCU) March 23, 2020
Visit https://t.co/pYrtT6HDqm for more information on protecting your personal and financial information. pic.twitter.com/Vz4AMPahqC
The Iowa Credit Union League provides tips on how members can practice good hygiene and social distancing during the outbreak.
Stay home if you are sick. Practice good hand hygiene and social distancing. Travel safely. These precautions are essential for slowing the spread of COVID-19. Find additional organizational resources here: https://t.co/azYm7U2AQV pic.twitter.com/A6K168nkqi— Iowa CU League (@icul) March 23, 2020
Social media is also a platform credit unions are using to spread the word about how they’re providing support in the community.
Casco Federal Credit Union in Gorham, Me., organized a donation drive.
A donation to the Gorham Backpack Program Team Casco put together today. Right now our food pantries need us more than ever! If you would like to help us help our neighbors please consider making a donation by phone at 207-839-5588. #wereallinthistogether #peoplehelpingpeople pic.twitter.com/7XoeqxABPG— Casco FCU (@cascofcu) March 19, 2020
The Illinois Credit Union League shared a radio spot that highlights how the state’s credit unions are assisting members during the crisis.
March 19, 2020: ICUL Regulatory and Operational Update. Listen to the radio spot highlighting how Metro East #creditunions are helping consumers during this challenging crisis. https://t.co/pzGahinBCy pic.twitter.com/fRsNcJvuh5— Illinois CU League (@ILCULeague) March 19, 2020