CUs stepping up to help in response to COVID-19 pandemic

March 27, 2020

Credit unions make a difference when they’re needed most, including during the coronavirus disease (COVID-19) pandemic, CUNA Chief Advocacy Officer Ryan Donovan wrote to all 535 Congressional offices Friday. Donovan shared information on the re-launch of as a way to learn how America’s credit unions are serving members during the outbreak.

“For too many Americans, financial insecurity remains one of life’s greatest worries. The Coronavirus pandemic is creating uncertainty and, in many cases, financial hardship,” Donovan wrote.

He cited the latest results from CUNA’s survey of how credit unions are serving members affected by the pandemic, including:

  • 93% of credit unions surveyed are offering loan modifications
  • 86% are waiving fees
  • 80% have created new loan products to meet members’ pressing needs

CUNA and the American Association of Credit Union Leagues have also launched a COVID-19 Response Center.