Grace period extension helps consumers during unprecedented times
Going the extra mile helps customers.
Mercury Mechanical Protection is extending the time to file a covered Mechanical Protection claim. Members with contracts set to expire between March 19 and July 31, 2020, could file a claim up until Sept. 1, 2020.
“As a result of many schools, jobs, and hobbies going remote due to the pandemic, most people weren’t operating their vehicle as they usually would,” says Jim Donaldson, general manager of Mercury Insurance mechanical protection division. “Without their daily commutes, people may not notice a mechanical failure until it’s too late.”
While there have been state mandates on insurance products that extend the grace period for premium payments, Mercury is one of the first vehicle service contract providers to extend the claim period for vehicle service contracts and mechanical breakdown insurance.
“Many people are still adapting to the ‘new normal’ of pandemic life, including adjusting to a possible shift in income as the job market is affected,” Donaldson continues. “A mechanical breakdown could greatly impact a household budget. We want to go the extra mile to support our customers during this unprecedented time, when they may need it most.”
Mercury’s mechanical protection plans can help extend the life of a vehicle by serving as an extended warranty that takes care of certain covered repair costs following a mechanical breakdown. Each plan also provides additional benefits at no extra charge, including 24-hour roadside assistance, trip interruption coverage, and nationwide protection. Mechanical Protection policies are available in 49 states
For more information, visit mercurymechanicalprotection.com.