Access to relevant, timely NCUA information more important than ever

March 8, 2021

It is now more important than ever to ensure credit unions have timely access to necessary information from NCUA, CUNA wrote to the agency Monday. NCUA issued a request for information asking for input on the agency’s communications and transparency.

Highlights of the letter include:

  • CUNA believes the current practice of issuing regulatory and supervisory guidance under a variety of different letterheads is helpful;
  • NCUA should review how its NCUA Express emails are being sent, as recipients have indicated they can be caught in spam filters;
  • CUNA encourages NCUA to utilize its Twitter and other social media accounts for conveying important, timely information;
  • NCUA should produce more webinars on examination findings and the issues they consistently see during routine examinations;
  • The agency should consider creating a webpage on its website that includes a running compilation of all issuances—whether about a proposed rulemaking, an update to the examination manual, or an announcement of a change to staff—in a single place;
  • NCUA could do a better job differentiating between supervisory and purely informational communication; and
  • CUNA asks NCUA to comb its website to remove outdated, duplicative, and superseded regulatory and supervisory guidance.