Chester Elton and Adrian Gostick
Chester Elton (left) and Adrian Gostick

PODCAST: Culture during COVID-19

‘Be kind, be grateful, and be of service,’ say culture gurus Chester Elton and Adrian Gostick.

April 22, 2021

Achieving a high-performance culture, especially during challenging times, requires employees to be engaged, enabled, and energized.

That’s the word from Adrian Gostick and Chester Elton, co-founders of The Culture Works and co-authors of more than a dozen books on leadership, including the best-selling “All In,” “The Carrot Principle,” and “The Best Team Wins.” 

In this episode of the CUNA News Podcast, Gostick and Elton explain why communication must increase exponentially during a crisis.  

If communication is lacking, they say, employees fill the void with rumor, innuendo, and fear. 

Gostick and Elton also share highlights from their research on workplace culture and engagement and address unique challenges for financial institutions, what makes employees excited to come to work, signs your corporate culture is lacking, and more. 

They addressed a 2020 CUNA CEO Council virtual roundtable on culture during the age of coronavirus (COVID-19). 

You can listen to the CUNA News Podcast in Apple's iTunes Store, Google Podcasts, Spotify, and Stitcher Radio.

In this episode: 

1:28: Research findings 

3:59: Fostering culture in a remote environment 

8:35: Positives arising from the pandemic 

11:47: Challenges unique to financial institutions 

14:18: What makes people excited to come to work? 

17:24: Signs your corporate culture is lacking 

19:24: Cultures with empathy will win 

20:56: Advice for credit union CEOs 

22:30: Their next big project