news.cuna.org/articles/119444-agencies-extend-comment-period-on-artificial-intelligence-rfi
Emerging marketing technologies: Part I

Agencies extend comment period on artificial intelligence RFI

May 18, 2021

Five federal financial regulatory agencies, including NCUA and the Consumer Financial Protection Bureau, announced Monday they will extend the comment period on the request for information on financial institutions’ use of artificial intelligence (AI) until July 1, 2021.

The agencies are seeking information from the public on how financial institutions use AI in their activities, including fraud prevention, personalization of customer services, credit underwriting, and other operations.

More specifically, the RFI seeks comments to better understand the use of AI, including machine learning, by financial institutions; appropriate governance, risk management, and controls over AI; and challenges in developing, adopting, and managing AI.

The agencies extended the comment period to allow stakeholders more time to coordinate and prepare their comments, which were originally due by June 1, 2021.