news.cuna.org/articles/120014-cuna-strategic-services-launches-strategic-alliance-with-equips

CUNA Strategic Services launches strategic alliance with Equips

October 14, 2021

Equips, the equipment management platform of choice for future-focused institutions, is the newest CUNA Strategic Services (CSS) alliance provider. The relationship will help credit unions improve equipment uptime and build automated workflows for branch staff to report issues fast, from any location. 

According to an Equips case study, four out of five financial institutions are worried about staffing, with both teller turnover and wages rising. Credit unions need to revisit their existing systems to maintain operational stability and continue providing a superior member experience.  

“People have better things to do than wait for an ATM to reboot or search through documents to find the right service provider to reach out to,” said Adam York, CEO at Equips. “We connect credit unions to all of their service providers in one place, and free up branch employees to do their best work.” 

The all-in-one equipment management platform combines smart technology with flexible protection. The web application, Equips.com, features a cloud-based inventory list and smart dispatch software to provide once source of truth for all equipment, across locations. Flexible protection gives credit unions the option to replace existing maintenance contracts and billing methods with one short-term agreement and a network of providers.  

“Equips offers smart automation and a customizable program that will save credit unions time and money, aligning with our focus on driving operating efficiencies.  Ultimately, we’re enabling the branch staff to focus on serving members – not being mired down in administrative tasks.” said Barb Lowman, president, CUNA Strategic Services.

To learn more about this alliance please visit the CSS website