PODCAST: The value of mortgage subservicing
Outsourcing allows credit unions to safeguard member engagement and eases compliance burden.
The past several years have brought an increase in regulatory requirements to the mortgage process, forcing credit unions to focus less on member relationships while dedicating more resources to address compliance requirements.
CU Servnet helps credit unions meet their regulatory obligations while preserving the personal touch that distinguishes credit unions in the financial services marketplace.
In this episode of the CUNA News Podcast, sponsored by CU Servnet, features Lori Pinto. She is senior vice president of business development at Cenlar, the mortgage subservicing partner to CU Servnet, a CUNA associate business member at the associate level.
In this interview, Pinto provides an overview of the current subservicing environment while offering insights on how credit unions can gain value from outsourcing their mortgage portfolios.
You can listen to the CUNA News Podcast in Apple’s iTunes Store, Google Podcasts, Spotify, and Stitcher Radio.
In this episode:
1:58: Lori’s background
3:12: How 2022 will be a year of transition for mortgages
4:40: How credit unions reach out to their members
5:51: The current mortgage market for credit unions
7:58: The outsourcing outlook for mortgages
10:00: Other benefits for credit unions that outsource their portfolios