Increase employee engagement, retention by upselling staff

July 12, 2022

Increasing employee engagement and building the knowledge of your staff one team member at a time is the focus of free webinar from CUNA Professional Development Online (CPD Online) on July 21, starting at noon ET. 

Increase Employee Engagement and Retention by Upskilling Staff” will discuss how to identify opportunities for staff development on an individual basis and create customized learning plans based on identified skill build skills and knowledge. Strengthening employees’ expertise in this way increases employee engagement and retention in the current challenging labor environment.

“Employees want to know that their development is important,” said Alicia Steindorf, director of online learning strategy at CUNA. “You can help them grow their skills by learning how to use training and resources you already have at your credit union. Customizing professional growth in this way builds an inclusive learning and workplace culture, meeting employees where they are to support them on their career path.”

Webinar attendees will learn to:

  • Identify skills employees need/want to acquire to help create development paths
  • Group employees together by needed skills for training programs
  • Use available resources to identify what skills employees need to learn