CFPB extends comment deadline for customer service RFI by 30 days

July 19, 2022

The Consumer Financial Protection Bureau (CFPB) extended the comment deadline for its customer service request for information (RFI) by 30 days, the new deadline is August 22. Comments were originally due July 21. 

Specifically, the CFPB seeks "comments from the public related to relationship banking and how consumers can assert the right to obtain timely responses to requests for information about their accounts from banks and credit unions with more than $10 billion in assets, as well as from their affiliates."