NCUA to begin Phase 3 of resuming onsite operations

September 21, 2022

NCUA will enter the third phase (Phase 3) of resuming its onsite operations on October 17, according to a Letter to Credit Unions (22-CU-11) issued this week. Onsite examination and supervision activity will resume in all locations under Phase 3. 

"Given the lessons learned from offsite examinations conducted during the pandemic, examiners will seek to strike the right balance between onsite and offsite examination and supervision work," the letter reads. "Examiners will continue to conduct some examination steps offsite when they can be completed efficiently and effectively in credit unions that can accommodate the offsite work.

When scheduling examinations, the NCUA will continue to take into account any challenges a credit union is facing, such as the availability of key staff. Examiners will coordinate with credit union management in scheduling the examination and with respect to aspects of the examination that will be conducted onsite and offsite," it adds. 

Members of the public are generally permitted to visit the NCUA’s facilities to attend events open to the public and to meet with agency personnel. The NCUA will continue to maintain heightened safeguards in the agency’s facilities to ensure the health and safety of staff and visitors.