Pandemic alters security landscape
Remote work arrangements require increased employee education.
The pandemic ushered in an era of remote work and a new set of information security (IS) challenges, a panel of security leaders said Wednesday during the CUNA Technology Council’s 9th Annual Security Summit in Las Vegas.
The summit directly precedes the 2022 CUNA Operations & Member Experience Council and CUNA Technology Council Conference, Sept. 21-24 in Las Vegas.
Moderated by Richard Roark, senior vice president/chief technology officer at Bay Federal Credit Union in Capitola, Calif., the panel featured:
- Richard Borden, information security officer at Blackhawk Community Credit Union in Janesville, Wis.
- Ryan Lemere, network engineer at Bay Federal Credit Union.
- Steve McConnell, vice president of technology and security at Northwoods Credit Union in Cloquet, Minn.
- Troy Smith, vice president of information technology at Valley Credit Union in Billings, Mont.
Some key IS issues the pandemic has raised:
- Maintaining overall security in a hybrid working environment. Credit unions eed to treat remote work arrangements like a branch at home. One practice that improves security is locking down the hours during which employees can log on. At Northwoods, for example, remote employees can log on from 7 a.m. until 6 p.m.
- Implementing the right security tools across a wider swath of staff, such as virtual private networks, endpoint detection, machine learning, relational database services, cloud-based security, secure video conferencing, and multifactor authentication.
- Increasing staff education about the risks involved in working remotely.
- Reviewing and updating remote work policies and procedures annually.
- Collaborating with other departments, particularly compliance, human resources, and information technology.
- Conducting a work-from-home risk assessment.