CUNA Strategic Services Announces New Alliance Provider

FOR IMMEDIATE RELEASE
August 16, 2023

CUNA Strategic Services Announces New Alliance Provider

MADISON, WI -- CUNA Strategic Services is pleased to announce its new alliance with Constant AI, a SaaS company specializing in consumer loan servicing, loss mitigation automation and member self-service. This collaboration aims to help credit unions reduce servicing costs and generate new revenue within the servicing experience. Constant empowers credit union members to take control of their debt with its engaging digital tools while also streamlining back-office operations and eliminating manual, repetitive tasks.

“Constant’s technology gives members more power and flexibility while giving credit unions a way to deepen relationships and serve members more cost-effectively,” said Barb Lowman, President, CUNA Strategic Services.  

“We are thrilled and grateful to be among CSS’ chosen alliance providers,” said Catherine York Powers, Chief Executive Officer at Constant. “The burden of manual loan operations takes a toll on servicing teams and members alike – and leads to high operating costs and delayed borrower assistance. Constant is helping credit unions fully automate loan servicing so members can resolve their issues entirely online. Credit unions can then make relevant product offers to the member based on actions they’re taking in real time,” said York Powers.

Constant offers the same ease and self-service to credit union loan operations teams with its user-friendly platform and powerful decision engine designed to facilitate growth without incurring additional expenses.

For more details, please visit Constant's provider page.

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About CUNA Strategic Services:   
CUNA Strategic Services develops strategic alliance relationships to offer quality products and services to your credit union that contribute to your bottom line, add to your peace of mind, and enhance your relationships. The company is jointly owned by Credit Union National Association and the state leagues. For more information, visit www.cunastrategicservices.com.

About CUNA:   
Credit Union National Association (CUNA) advocates on behalf of America’s credit unions, which are owned by more than 135 million consumer members. CUNA, along with its network of affiliated state credit union leagues, delivers unwavering advocacy, continuous professional growth and operational confidence to protect the best interests of all credit unions. For more information about CUNA, visit cuna.org. To find your nearest credit union, visit YourMoneyFurther.com.

About Constant:           
Constant specializes in helping credit unions harness the power of digital self-service for loan operations teams and members alike. Credit unions can leverage existing systems to reduce operating costs and prioritize member issue resolutions through a self-service strategy. This results in happier members, less frustration for overworked back-office teams, and portfolio growth, all without adding new servicing agents. Learn more at constant.ai.