news.cuna.org/articles/123311-listen-consumer-roundtable
2023-11-CUNA-Councils_Consumer-Roundtable
Dan Picard, Hanscom Federal Credit Union (far left) and Sarah Horten, Kirtland Credit Union, led Tuesday’s consumer lending roundtable (Photo by EPNAC.com)

LISTEN: Consumer roundtable

Lending leaders tackle topics ranging from liquidity issues to fraud mitigation.

Bill Merrick
January 1, 2024

Removing friction in the lending process, rising interest rates, liquidity challenges, fraud mitigation, indirect lending, and other topics drove discussions during a consumer lending roundtable Tuesday at the 2023 CUNA Lending Council Conference in Denver.

Dan Picard, senior vice president of loan operations at $1.9 billion asset Hanscom (Air Force Base) Federal Credit Union in Massachusetts, and Sarah Horten, chief lending officer at $1 billion asset Kirtland Credit Union in Albuquerque, N.M., moderated the session.

Listen in as Picard recaps the discussion.