news.cuna.org/articles/40031-news-of-the-competition-42415

News of the Competition (4/24/15)

April 24, 2015

SAN FRANCISCO (4/24/15)--Wells Fargo has picked up three digital technology startup companies through its accelerator program that it hopes will help the big bank grapple with digital fraud detection, improve the customer experience and bolster cloud computing services (American Banker April 22). The startups--Context 360, Motion Savvy and Bracket Computing--were picked from a field of 300 applicants vying to work with the massive financial institution through the accelerator program. Wells Fargo's decision to pair up with such technology firms is the latest example of banks looking to nonbank firms for help in competing in the digital world, according to American Banker. In fact, a recent paper from Gartner encouraged banks to consider bringing in experts in customer engagement from outside the financial services industry to help them improve their customer service ...