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Anne Legg

Business intelligence: What is your ‘why?’

Become a data-driven organization in three steps.

Fred Lizotte

Technology|CU Rock Stars 2018

Data drives smart decisions

Fred Lizotte uses data to gain understanding about Infinity Federal Credit Union's members and make data-driven decisions.

Susan Chadwick

Technology|CU Rock Stars 2018

Breaking barriers

Susan Chadwick visualizes the full picture when making decisions that impact technology efficiencies and employee relationships at America First Federal Credit Union.

Photo Gallery: 2019 PSCU Member Forum

Technology|Leadership

Photo Gallery: 2019 PSCU Member Forum

Conference theme was ‘beyond limits.’

04-05-2019_Sievewright_115862

Sievewright: Digital dominance to continue

Large players entrench themselves in consumers' lives using different strategies.

Robert Trunzo

Technology|Operations

Consumer expectations fuel CUNA Mutual Group initiatives

Company aims to enhance the member experience, says CEO Robert Trunzo.

Jeff Chambers

Technology|Operations

‘Where there’s trust, there’s loyalty’

PSCU’s Lumin Digital aims to meet consumers’ changing digital banking expectations.

Highlights from Finovate Europe: Good ideas have no borders

Highlights from Finovate Europe: Good ideas have no borders

It’s about the experience, not the technology.

Kirk Kordeleski

PODCAST: Forging ahead with big data

‘Digital and data level the playing field,’ says consultant Kirk Kordeleski.

Analytics drives journey toward 'data nirvana'

Analytics drives journey toward ‘data nirvana’

Data analytics can provide the ‘oh wow’ moment of discovering member behavior.

Jeremy Pinard

Technology|Lending

PODCAST: Are fintechs friends or foes?

Alliant CU’s Jeremy Pinard explains how to determine whether to partner with fintechs.

Jason Kratovil

Technology|Operations

Fraudsters turn to synthetic identity theft

Criminals pair stolen Social Security numbers with fictitious personal information.

Linda Bodie

Technology|Management

Bodie: Ease member ‘pain points’ with technology

Provide a fast, easy, and frictionless experience by understanding your members and what they want.

Subscriber Exclusives

Cash crop

Cannabis-banking leaders shed light on a growing line of business that has major implications for public safety, financial inclusion, and credit union economics.

Engage members with mobile

Engage members with mobile

Mobile services have become an engine for membership growth and relationship-building.

Tech-savvy boards

Tech-savvy boards

The use of portals and remote meeting options is growing among board members.

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