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Anne Legg

Business intelligence: What is your ‘why?’

Become a data-driven organization in three steps.

Fred Lizotte

Technology|CU Rock Stars 2018

Data drives smart decisions

Fred Lizotte uses data to gain understanding about Infinity Federal Credit Union's members and make data-driven decisions.

Susan Chadwick

Technology|CU Rock Stars 2018

Breaking barriers

Susan Chadwick visualizes the full picture when making decisions that impact technology efficiencies and employee relationships at America First Federal Credit Union.

Finovate Europe: A snapshot of industry hot buttons

Finovate Europe: A snapshot of industry hot buttons

Four hot topics of note are a window into the coming wave of fintech breakthroughs.

5 tech developments shaking up 2018

The fintech revolution is now touching almost every market in the payments space.

The Cotton Candy Frappuccino [customer] experience

Technology|Marketing

The Cotton Candy Frappuccino [customer] experience

Are you speaking the same language as your members?

A ‘Moneyball Moment’: Solve churn with data analytics

Technology|Operations

A ‘Moneyball Moment’: Solve churn with data analytics

Data analytics lets you uncover value no one else can see.

Digging Through the Data

Digging through the data

Credit unions can use data analytics to develop members into high-value members.

Ted Bilke

Technology|Management

5 trends for the future

Among other initiatives, credit unions will launch elevated versions of digital banking.

Curtail free checking? That’s a curious decision

Technology|Operations

Curtail free checking? That’s a curious decision

Bank of America’s move is a gift to credit union marketers.

Future Forum

Technology|Management

Seize the financial services future

Credit union thought leaders weigh in on the what the future holds for the movement.

Bill Handel

Technology|Lending

Niches, partnerships to shape CUs’ future

Plan for more business lending, less auto lending.

Digital disruption in mortgage lending: How to stay ahead of the curve

Technology|Lending

Digital disruption in mortgage lending: How to stay ahead of the curve

The three top technology developments in mortgage lending.

Subscriber Exclusives

Cash crop

Cannabis-banking leaders shed light on a growing line of business that has major implications for public safety, financial inclusion, and credit union economics.

Engage members with mobile

Engage members with mobile

Mobile services have become an engine for membership growth and relationship-building.

Tech-savvy boards

Tech-savvy boards

The use of portals and remote meeting options is growing among board members.

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