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Fred Lizotte

Technology|CU Rock Stars 2018

Data drives smart decisions

Fred Lizotte uses data to gain understanding about Infinity Federal Credit Union's members and make data-driven decisions.

Susan Chadwick

Technology|CU Rock Stars 2018

Breaking barriers

Susan Chadwick visualizes the full picture when making decisions that impact technology efficiencies and employee relationships at America First Federal Credit Union.

Thomas Novak

Technology|CU Rock Stars 2018

Passion for people

Thomas Novak focuses his efforts on how decisions impact the staff and members at Visions Federal Credit Union.

John Best

Create a data-driven culture: 7 steps

Being data-driven allows you to challenge assumptions and conventional wisdom, says Best Innovation Group CEO John Best.

CUNA Technology Council, CUNA Operations & Member Experience 2017 Conferences - Scenes from Tuesday

Technology|Operations

Scenes from #TechOpSS

The co-located CUNA Technology Council and CUNA Operations and Member Experience Council Conferences attracted about 630 attendees.

How to be a CIO

How to be a CIO

If you want to ascend to the top technology spot in a credit union, learn to collaborate, communicate, and bring value to all areas of the organization.

Mark Sievewright CUNA TechOpSS

Technology|Operations

The future of financial services technology

The pace of change will not slow, says Mark Sievewright.

Jen Underwood CUNA TechOpSS

Storytelling with data

How you layout your data determines if it will be understood.

TechOpSS 2017 - Highlights from Speed Rounds 1

Technology|Operations

Highlights from Speed Rounds 1

Eleven top technology companies pitted their products against each other during the first Speed Round at TechOpSS 2017.

TechOpSS 2017 - Highlights from Speed Rounds 2

Technology|Operations

Highlights from Speed Rounds 2

Twelve top technology companies pitted their products against each other during the second set of Speed Rounds at TechOpSS 2017.

Richard Thorne

Cybersecurity a top concern for financial institutions

Cybersecurity is the No. 1 concern for financial institutions and the primary target is wire fraud.

John Best

Technology|Operations

The promise of blockchain

BIG’s John Best evangelizes blockchain technology at #TechOpSS Conference.

What keeps you up at night?

Technology|Operations

What keeps you up at night?

Top COO concerns include cybersecurity, disaster recovery, and staffing shortages.

Lending Roadmap

The Dividend Difference

Patronage dividends—distributions a cooperative pays members based on a proportion of its profits—drive engagement in a way only cooperatives can.

Growth Through Inclusion

Serving underbanked populations can both boost the bottom line and set up credit unions for long-term success.

Giving Back Is the Only Way

Community service is a natural extension of credit union philosophy.

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