Sharyn Alden Develop policies regarding employee social networking practices. Social networking has been called the new frontier of communication. But a recent report by the Chartered Institute of Personnel and Development, in London, says worries about misuse and employee bad behavior are creating a “Facebook fear factor” that companies must...

Expect a shorter adoption cycle for mobile banking than for online banking.

Hispanics could invigorate stagnant CU membership growth. Who: Carlos Calderon What: CEO, OAS Staff FCU Where: Washington, D.C. Current top projects: Getting our credit union through the financial crisis and ensuring continued growth. I also am working on reaching the goals and objectives of the Network of Latino Credit Unions...

Daniel A. Mica I’m moving on, but definitely not retiring. You may have heard I’m stepping down as the Credit Union National Association’s (CUNA) CEO, effective January 2011. If you haven’t heard, well, it’s true: I’ll be moving on. Let me be clear about one thing, however—I’m not retiring. I’m...

Your credit union is sprinkled with bright, empowered, innovative people known as Rudolphs (so named after the holiday character Rudolph the Red-Nosed Reindeer) because they can shine the light exactly where the organization needs to go. These people have always been important, according to “The Red-Nosed Revolution: Five Ways to...

Nearly 40% of credit unions plan to freeze salaries in 2009, up considerably from the 23% of credit unions that did so in 2008, reports CUNA’s 2009-2010 Credit Union Environmental Scan Report . This makes retention of value employees particularly challenging, even during these tough economic times. Many credit unions...

Daniel A. Mica For 100 years, CUs have served the nation with outstanding commitment. This month folks from across the country are converging in Boston to celebrate the credit union centennial at the America’s Credit Union Conference & Expo. We do so at a time when the current economic situation...

Mark Condon Despite an SEC crackdown, social lending networks are surviving—even prospering. Amid the doom and gloom surrounding the economy and the financial services industry, you’ll be happy to learn that Uncle Joe and Aunt Millie can continue to lend money over the Internet to strangers out West who want...

No Excuses: Growing a CU in a Shrinking Economy July 1, 2008 By Ann Marie Gunn Newsweek's Keith Naughton wrote in January, "If you want to see what hard times look like, come to Michigan." Thanks to a renewed passion for service coupled with enterprise sales and service initiatives, however,...

When people question Cathie Tierney why she has spent her entire 32-year career in one place—Community First Credit Union, Appleton, Wis.—she doesn’t view it as a putdown. She views it as a chance to share her faith in and love of a movement that does so much to help others.