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Home » Topics » Credit Union Magazine » Operations

Operations
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2020-09-ERM_118359
Operations|Subscribers

Create an ERM culture: 3 steps

Change the internal conversation around enterprise risk management.
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Mapping a way to insights
Operations

Mapping a way to insights

PenFed uses journey map to identify pain points, opportunities.
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Contactless payments: The new normal and how to offset costs
Operations

Contactless payments: The new normal and how to offset costs

People want a seamless, touch-free way to pay and get out of stores quickly.
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Operations

Prepare your credit union for disasters

CUAid Disaster Recovery app allows credit unions to evaluate and strengthen their internal recovery plans.
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2020-08-118299
Technology|Operations

Preparing for the ‘new normal’ at work

CUNA Councils chat addresses workplace changes during the pandemic.
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‘Empathy is a game changer’
Operations

‘Empathy is a game changer’

Build trust with members by taking time to listen, understand their situation.
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Re-evaluate 4 key ALM assumptions during the pandemic
Leadership|Operations|Subscribers

Reevaluate 4 key ALM assumptions during the pandemic

Look at cash flow, interest rates, loan deferrals, and deposit growth to set your balance sheet strategy.
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COVID
Policy & Issues|Operations

FinCEN issues advisory on COVID-19 impostor, money mule scams

FinCEN has issued an advisory on COVID-19 related impostor scams and money mule schemes. The advisory is based on FinCEN’s analysis of COVID-19-related information obtained from Bank Secrecy Act data, open source reporting and law enforcement partners
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Business continuity best practices
Operations|Podcast

PODCAST: Business continuity best practices

The pandemic changed how credit unions plan for the unexpected.
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Timmons_Steve_1200x630
Operations|Podcast

PODCAST: Fraud calls for a quick response

Steve Timmons aims to resolve fraud, but also identify why fraud happened and how to prevent it from happening again.
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Credit Union Magazine - Winter 2020

Winter 2020

Credit Union Magazine’s Winter 2020 edition features CUNA’s 2021 lending outlook, CEO insights on adjusting to the pandemic, and board recruitment strategies.
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