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Operations
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Chris Court

Operations|CU Rock Stars 2018

Seeking the magic

Chris Court encourages employees to be innovative thinkers and pursue professional development opportunities at Service 1st Federal Credit Union.

Blake E. Wallace

Operations|CU Rock Stars 2018

A bread-and-butter outlook

Blake E. Wallace thrives within his credit union’s community focus.

Michael Murdoch

Operations|CU Rock Stars 2018

‘It was like a door opening’

The credit union philosophy fits Michael Murdoch perfectly.

Reading, writing, and ransomware

Technology|Operations

Reading, writing, and ransomware

Security expert Theresa Payton provides three ‘homework assignments’ to ward off fraudsters.

A united front against fraud

A united front against fraud

Members and CUs can work together to mitigate risks.

Photo Gallery: Scenes from immersion18

Operations|Management

Photo Gallery: Scenes from immersion18

Trellance conference highlights importance of fraud prevention, digital prowess.

Don’t confuse ‘reporting’ with ‘analytics’

Don’t confuse ‘reporting’ with ‘analytics’

Reports compile information while analytics use information to tell a story.

6 ways to get members on board with investing

Marketing|Operations

6 ways to get members on board with investing

Investment services can make a critical difference to members’ financial well-being and a credit union’s bottom line.

CUSO provides pathway to growth

CUSO provides pathway to growth

CULS originates and services prime auto loans.

WorldWide

Reaching displaced communities in Colombia

For decades, rural populations have been caught in the middle of conflicts in Colombia.

Erin Laney

Operations|CU Rock Stars 2017

Artist sees the whole picture

‘Erin’s contributions go well beyond that of her role as executive assistant to the CEO.’

3 ways to fight card fraud

3 ways to fight card fraud

Criminals have created a multi-billion dollar industry to carry out their fraud schemes.

Paul Speight

Operations|CU Rock Stars 2017

Energizing the rising stars

Paul Speight works to give young professionals the tools they need to advance in their careers.

Subscriber Exclusives

Embrace strategic expansion

Embrace strategic expansion

Boards must be ”all in“ because the future of their organization and stakeholders depends on it.

More tech, strategy on the horizon

More tech, strategy on the horizon

Directors need to focus on industry changes and shifts in consumer preferences.

Confront complexity with curiosity

Confront complexity with curiosity

Tomorrow’s leaders will need to balance more elements in a dynamic environment.

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