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Operations
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Chris Court

Operations|CU Rock Stars 2018

Seeking the magic

Chris Court encourages employees to be innovative thinkers and pursue professional development opportunities at Service 1st Federal Credit Union.

Blake E. Wallace

Operations|CU Rock Stars 2018

A bread-and-butter outlook

Blake E. Wallace thrives within his credit union’s community focus.

Michael Murdoch

Operations|CU Rock Stars 2018

‘It was like a door opening’

The credit union philosophy fits Michael Murdoch perfectly.

Steve Langley

Operations|Podcast

PODCAST: Why Steve Langley always asks, ‘Why?’

Having an inquisitive nature has benefited the CUNA Operations & Member Experience Council's Professional of the Year.

ACH: Regulations affecting your entire staff

ACH requires extensive regulations to keep consumers safe.

A ‘Moneyball Moment’: Solve churn with data analytics

Technology|Operations

A ‘Moneyball Moment’: Solve churn with data analytics

Data analytics lets you uncover value no one else can see.

8 predictions about cybercrime

8 predictions about cybercrime

Remain vigilant to defend against these top threats.

Addressing the knowledge gap

Addressing the knowledge gap

Data analytics can be a game changer.

Curtail free checking? That’s a curious decision

Technology|Operations

Curtail free checking? That’s a curious decision

Bank of America’s move is a gift to credit union marketers.

Walmart's payroll advance partnership pushes the right buttons

Walmart’s payroll advance partnership pushes the right buttons

Credit unions could take a page from Walmart’s venture with Even and PayActiv.

Cover

Operations|Management

3 takeaways from January's Credit Union Magazine

A look at some of the insights inside this month's magazine.

Laura Eblen

Operations|CU Rock Stars 2017

Commit to awesomeness

Mazuma CU's director of awesomeness applies innovative problem-solving practices.

Clark Duncan

Operations|CU Rock Stars 2017

Motivated to make an impact

Clark Duncan has dedicated himself to performing to the best of his ability at Fort Knox FCU.

Subscriber Exclusives

Embrace strategic expansion

Embrace strategic expansion

Boards must be ”all in“ because the future of their organization and stakeholders depends on it.

More tech, strategy on the horizon

More tech, strategy on the horizon

Directors need to focus on industry changes and shifts in consumer preferences.

Confront complexity with curiosity

Confront complexity with curiosity

Tomorrow’s leaders will need to balance more elements in a dynamic environment.

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