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Home » Topics » Credit Union Magazine » Operations

Operations
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2021_Fall_Branching-out_119784
Operations|Subscribers

Phish tales

The weakest part of your phishing defense probably lies in the human at the keyboard.
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2021_08_Neobank_119735
Operations

Neobanks emulate the credit union playbook

New entrants strive to build a community and forge bonds with members. Sound familiar?
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Tansley-Stearns_1200x630_119172
Operations|Sales & Service

Monitor and measure the member journey

‘The work of crafting an exceptional new member experience is never done.’
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Paul Kundert
Operations

UW Credit Union drops OD/NSF fees to $5

CEO Paul Kundert says reduction is designed to create more equitable banking.
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2021_07_6-challenges_119661
Leadership|Operations|Directors

6 challenges facing small credit unions

CUNA white paper identifies key issues and offers recommended solutions.
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2021_07_post-pandemic_119660
Operations

The post-pandemic branch

Consumers’ increased use of digital channels leads to a smaller branch footprint.
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2021-07_return-to-work_119642
Leadership|Operations

What’s your return-to-work plan?

Virtual roundtable addresses employee talking points, telecommuting policies.
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CUMAG_Summer_2021_future-branches-119484
Operations|Subscribers

The future of branches

Despite the increased adoption of digital banking services due to the pandemic, consumers continue to value physical branches.
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Just ask Royce
Technology|Operations

Just ask Royce

University Credit Union’s artificial intelligence bot provides members assistance.
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Tom Kuslikis
Operations

Adaptability key to pandemic success

COVID-19 requires leaders to rethink every aspect of their business.
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Credit Union Magazine: Spring 2022

Spring 2022

Credit Union Magazine’s Spring 2022 edition profiles four Credit Union Heroes and examines CUNA's advocacy priorities, the advocacy army, and financial well-being for all.
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