Every interaction with members shapes their opinion of the credit union.

A cloud of glowing titles follows Claudia Burkett, EVP/COO at Education CU in Amarillo, Texas.

Born in Ethiopia, Tadesse emigrated to the U.S. at 17 and has gradually worked her way into leadership positions at Associated CU in Peachtree Corners, Ga.

From serving on the merger team to implementing an accounts payable system, Miller shares the knowledge she has acquired.

Humphrey-Anderson's accomplishments include overseeing significant growth, a change from federal to state charter, and a relocation to larger headquarters.

‘I’ve grown with each opportunity I’ve had here,’ says TTCU Federal Credit Union’s branch manager.

To be the best, a credit union must do everything it can for its members, says the People's Trust Credit Union assistant vice president of risk services.

Staff who lost homes and vehicles continued to serve members thanks to donations from credit union peers across the country.

The co-located CUNA Technology Council and CUNA Operations and Member Experience Council Conferences attracted about 630 attendees.