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Stephanie DeGrand

Human Resources|CU Rock Stars 2018

A simple strategy for success

Stephanie DeGrand puts herself in Capital Credit Union employees' shoes when making human resource decisions.

Marcus Cotton

Human Resources|CU Rock Stars 2018

Hunting for top-notch talent

In his role at Credit Union Resources Inc., Marcus Cotton is always looking for the next generation of leaders.

Aisha Scott

Human Resources|CU Rock Stars 2018

Observe and improve

Aisha Scott enjoys developing training programs for employees at MECU of Baltimore.

Give Your Workforce a Boost

Human Resources

Give Your Workforce a Boost

Organizations are only as good as the people who make them run.

Focus Your Sales and Service Culture

Human Resources|Management

Focus Your Sales and Service Culture

'“It is not enough to just give good service. Everybody gives good service.'

Ho, Ho- 'Oh No!'

Human Resources

Ho, Ho—'Oh No!'

When the spirit of the season comes from a bottle, the party cleanup crew sometimes includes lawyers.

Five Tips for Setting Successful Goals

Human Resources|Management

Five Tips for Setting Successful Goals

'If setting goals for your employees is quick and easy, you might be doing it wrong.'

Human Resources|Management

Sanders: Inspired Workforce Leads to Positive Outcomes

Combining emotional intelligence and generosity creates ‘relationship masters,’ author says.

Prepare Now for Proposed DOL Rule on Overtime Exemptions

Human Resources|Management

Prepare Now for Proposed DOL Rule on Overtime Exemptions

New regulations are expected to take effect early next year.

ELLy Awards 2015 - Michelle Trekas

Human Resources

Top Trainers Take Home Trophies at the ELLys

Nine CUs honored for training and development achievements at CUNA’s Experience Learning Live!

Andy Janning

Human Resources|Management

Janning: Find Your Purpose in Helping Others Succeed

‘If you help someone else find their place at the table, yours will take care of itself.’

Andy Janning

Human Resources

Speaker Offers CU Trainers ‘Hard Lessons and Help’ for Their Careers

Day two of CUNA’s Experience Learning Live! Conference features keynoter Andy Janning.

ELL selfie

Human Resources

Scenes from ‘Experience Learning Live’

CUNA conference helps CU trainers transform their organizations’ educational culture.

Lending Roadmap

The Dividend Difference

Patronage dividends—distributions a cooperative pays members based on a proportion of its profits—drive engagement in a way only cooperatives can.

Growth Through Inclusion

Serving underbanked populations can both boost the bottom line and set up credit unions for long-term success.

Giving Back Is the Only Way

Community service is a natural extension of credit union philosophy.

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