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Home » Topics » Credit Union Magazine » Sales & Service

Sales & Service
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Hicks-Renae_1200x630
Sales & Service|CU Rock Stars 2019

A gentle, insightful approach

Renae Hicks’ history with Black Hills FCU started when she was a member in high school.
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2019-08_RiskManagment_116395
Operations|Sales & Service

Find your happy place

Determine the right balance of risk and service, risk governance experts advise.
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John DiJulius
Leadership|Sales & Service|Podcast

PODCAST: John DiJulius’ service obsession

Service expert and author will address the 2019 CUNA CEO Council Conference.
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Why does everything in my life come back to the member experience?
Marketing|Sales & Service

Why does everything come back to the member experience? 

A coaching professional shares insight from a customer encounter gone wrong.
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Why is ‘leadership’ so misunderstood?
Sales & Service

Why is ‘leadership’ so misunderstood?

Strive to learn everything you can about being an effective leader, says Jayne Hitman.
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Check who’s knocking at your door
Sales & Service

Check who’s knocking at your door

Member authentication will always be a challenge for credit unions as fraudsters learn to exploit weak authentication methods.
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Mike Lee
Lending|Sales & Service|Podcast

PODCAST: Putting members first

‘People should use their money the best way they can,’ says KCT CU President/CEO Mike Lee.
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You make the difference
Sales & Service

You make the difference

Challenge yourself to think of creative and thoughtful ways to do small tasks that will make a big difference in the lives of your co-workers and members.
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Joshua Chouinard
Sales & Service|CU Rock Stars 2018

Calm, cool, and collected

Josh Chouinard feels fortunate to be part of a force for positive change.
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Kyrah Klika
Sales & Service|CU Rock Stars 2018

Fighting against poverty

Kyrah Klika knows that life can throw curveballs at families.
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Credit Union Magazine: Spring 2022

Spring 2022

Credit Union Magazine’s Spring 2022 edition profiles four Credit Union Heroes and examines CUNA's advocacy priorities, the advocacy army, and financial well-being for all.
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