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Home » Topics » Credit Union Magazine » Sales & Service

Sales & Service
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Hicks-Renae_1200x630
Sales & Service|CU Rock Stars 2019

A gentle, insightful approach

Renae Hicks’ history with Black Hills FCU started when she was a member in high school.
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2019-08_RiskManagment_116395
Operations|Sales & Service

Find your happy place

Determine the right balance of risk and service, risk governance experts advise.
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John DiJulius
Leadership|Sales & Service|Podcast

PODCAST: John DiJulius’ service obsession

Service expert and author will address the 2019 CUNA CEO Council Conference.
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Why is ‘leadership’ so misunderstood?
Sales & Service

Why is ‘leadership’ so misunderstood?

Strive to learn everything you can about being an effective leader, says Jayne Hitman.
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Check who’s knocking at your door
Sales & Service

Check who’s knocking at your door

Member authentication will always be a challenge for credit unions as fraudsters learn to exploit weak authentication methods.
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Mike Lee
Lending|Sales & Service|Podcast

PODCAST: Putting members first

‘People should use their money the best way they can,’ says KCT CU President/CEO Mike Lee.
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You make the difference
Sales & Service

You make the difference

Challenge yourself to think of creative and thoughtful ways to do small tasks that will make a big difference in the lives of your co-workers and members.
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Joshua Chouinard
Sales & Service|CU Rock Stars 2018

Calm, cool, and collected

Josh Chouinard feels fortunate to be part of a force for positive change.
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Kyrah Klika
Sales & Service|CU Rock Stars 2018

Fighting against poverty

Kyrah Klika knows that life can throw curveballs at families.
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JR Webster
Sales & Service|CU Rock Stars 2018

A personal finance showman

JR Webster was destined to be a rock star of one kind or another.
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Credit Union Magazine: Summer 2023

Summer 2023

Credit Union Magazine’s Summer 2023 issue highlights the lending outlook for the rest of the year, how credit unions leverage fintech companies to boost digital lending, the power of lending partnerships, common Bank Secrecy Act violations, and the shift board members must make when becoming chair.
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