Subscribers Emotional data puts the 'why' behind member service Use emotional data to win over new members, launch a new product, or understand a loss or failure.Read More
Subscribers 3 common myths about CECL Misconceptions abound regarding provision expense, capital position, and allowance for loan and lease losses.Read More
Subscribers Alison Levine on fear and failure 'I have learned to use fear to my advantage,' says CUNA GAC keynoter Alison Levine.Read More
Subscribers Compliance in 2019: Still complex and ever-changing Part I of our compliance overview focuses on the Bank Secrecy Act, Home Mortgage Disclosure Act, Military Lending Act, and flood insurance.Read More
Subscribers Embrace failure Use failure to create a culture that manages mistakes and promotes learning.Read More
Subscribers Making the interpersonal connection Chief financial and operating officers will become holistic leaders, using business intelligence with an eye toward the member experience.Read More
Subscribers The impact of digital services Harvester Financial’s Jason Ford advises future chief operating officers that they can’t operate in a vacuum.Read More
Subscribers Leading the member’s journey Be a digital-change agent to guide the member’s journey from beginning to end.Read More
Subscribers Workforce evolution: Where is your team heading? Lending execs, board members more future-focused and strategic in nature.Read More
Leadership|Subscribers What we’re fighting for this year CUNA targets tax status, regulatory burden, credit union powers, and information security.Read More
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![2019-03_Emotional_Data_115762](/images/[#<Epublishing::Components::ResponsiveImageHelper::SrcsetEntry:0x00007fae98cbce08 @url="https://news.cuna.org/ext/resources/2019-03_Emotional_Data_115762.jpg?t=1553697219&width=194", @width=0, @pixel_density=1>])
![2019-03_3_common_myths_115761](/images/[#<Epublishing::Components::ResponsiveImageHelper::SrcsetEntry:0x00007fae98e3e0b0 @url="https://news.cuna.org/ext/resources/CUMag_2019/2019_03/2019-03_3_common_myths_115761.jpg?t=1553698070&width=194", @width=0, @pixel_density=1>])
![Alison Levine on fear and failure](/images/[#<Epublishing::Components::ResponsiveImageHelper::SrcsetEntry:0x00007fae98fd23e0 @url="https://news.cuna.org/ext/resources/CUMag_2019/2019_03/2010-01_Levine_1156291.jpg?t=1551372437&width=194", @width=0, @pixel_density=1>])
![Compliance in 2019: Still complex and ever-changing](/images/[#<Epublishing::Components::ResponsiveImageHelper::SrcsetEntry:0x00007fae990c34e8 @url="https://news.cuna.org/ext/resources/CUMag_2019/2019_01/2019-01_Compliance-part-1_115447.jpg?t=1548193150&width=194", @width=0, @pixel_density=1>])
![Embrace Errors](/images/[#<Epublishing::Components::ResponsiveImageHelper::SrcsetEntry:0x00007fae99192b58 @url="https://news.cuna.org/ext/resources/CUMag_2019/2019_01/2019-01_EmbraceErrors_115437.jpg?t=1548188606&width=194", @width=0, @pixel_density=1>])
![Making the interpersonal connection](/images/[#<Epublishing::Components::ResponsiveImageHelper::SrcsetEntry:0x00007fae992b9d88 @url="https://news.cuna.org/ext/resources/CUMag_2019/2019_01/2019-01_overview_1154361.jpg?t=1548188644&width=194", @width=0, @pixel_density=1>])
![Jason Ford](/images/[#<Epublishing::Components::ResponsiveImageHelper::SrcsetEntry:0x00007fae993bfc78 @url="https://news.cuna.org/ext/resources/CUMag_2019/2019_01/Jason-Ford_1200.jpg?t=1547838561&width=194", @width=0, @pixel_density=1>])
![Leading the member’s journey](/images/[#<Epublishing::Components::ResponsiveImageHelper::SrcsetEntry:0x0000559f9ef90658 @url="https://news.cuna.org/ext/resources/CUMag_2019/2019_01/2019-01_Tellers_115395.jpg?t=1547501265&width=194", @width=0, @pixel_density=1>])
![Workforce evolution: Part II](/images/[#<Epublishing::Components::ResponsiveImageHelper::SrcsetEntry:0x0000559f9f02dbb0 @url="https://news.cuna.org/ext/resources/CUMag_2019/2019_01/2019-01_WorkforceEvolutionPart2_115356.jpg?t=1546615955&width=194", @width=0, @pixel_density=1>])
![Jim Nussle](/images/[#<Epublishing::Components::ResponsiveImageHelper::SrcsetEntry:0x0000559f99d25558 @url="https://news.cuna.org/ext/resources/CUMag_2019/2019_01/Jim-Nussle-02_1200.jpg?t=1612561289&width=194", @width=0, @pixel_density=1>])
