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Home » Authors » Patrick Totty

Articles by Patrick Totty

Creating a culture that builds loyalty
Operations

Creating a culture that builds loyalty

CUNA's Creating Member LoyaltyTM program aims to put into practice actions that will engage members and maintain their loyalty.


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CUNA's Volunteer Achievement Program assists board training

Topics covered include regulatory compliance, asset management, and the elements of successful strategic leadership.
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New cores make big impact for small CUs
Technology

Core systems make a big impact for small CUs

Open architectures help CUs keep pace with new technology.
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Faster processing power fuels ‘bigger’ data
Technology

Faster processing power fuels ‘bigger’ data

The sheer power of contemporary tools for manipulating data has changed the game.
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Place a sharper focus on recruiting

CUs seeking alternative points of view increasingly are willing to recruit from other industries. 
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Compliance

Pace of change challenges compliance

'In the current regulatory environment, one of the biggest challenges credit unions face is, "How do we keep up? How do we stay on top of things?"'
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EMV takes Hold
Technology

EMV takes hold at ATMs

Accepting EMV technology means not having to accept liability for skimming.
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Danny Swanson
Marketing|CU Rock Stars 2016

The man with a multimedia plan

One of Danny Swanson's most successful video series features a young man in flannel offering financial pointers.
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Peggy Gray
Directors|CU Rock Stars 2016

The name of the branding game

'We knew doing this would make the Ascend brand synonymous with Music City.'
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Samantha Prouty
Operations|CU Rock Stars 2016

Charging through change

'Passion is more important than any bachelor’s degree or years in the banking industry. Sam personifies that.'
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Credit Union Magazine: Rock Stars 2023

Rock Stars 2023

Credit Union Rock Stars are outstanding credit union professionals and directors from a wide range of disciplines who inspire and innovate to advance the missions of their credit unions. The 25 members of the 11th class of Rock Stars were selected for their exceptional creativity, innovation, and passion.
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