Member Benefits
#CUFuture
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What will financial services look like in the coming decades? And where will credit unions fit into the landscape? In the January 2018 issue of CUNA’s Credit Union Magazine, a cross-section of industry thought leaders were asked to weigh in on what the future holds for credit unions. |
THE EXPERTS
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Emerging technologies
Digital, mobile, and instant
A vein of optimism
Kill a stupid rule
Fail forward
Data and digital drive the future |
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| PODCAST: The future of financial services with Mark Meyer ‘Lean into uncomfortable conversations’ about opportunities and challenges. |
5 trends for the future
Among other initiatives, credit unions will launch elevated versions of digital banking, says Symitar’s Ted Bilke.
Among other initiatives, credit unions will launch elevated versions of digital banking, says Symitar’s Ted Bilke.
You’re not steering the ship anymore
Respond to the marketplace, Louisiana Federal Credit Union’s Mia Perez advises.
Respond to the marketplace, Louisiana Federal Credit Union’s Mia Perez advises.
Live Your Difference
Rely on leading indicators to optimize the member experience of the future, Support EXP's Rhonda Sheets advises.
Rely on leading indicators to optimize the member experience of the future, Support EXP's Rhonda Sheets advises.
Moving toward a frictionless future
‘We will see friction taken out of the experience, making it easier for members,’ says PSCU’s Denise Stevens.
‘We will see friction taken out of the experience, making it easier for members,’ says PSCU’s Denise Stevens.
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| Autonomy & the auto loan Driverless vehicles could change how consumers use, purchase, and finance their vehicles. |
Hispanics: A trillion-dollar (and growing) audience
Yet nearly half of Hispanics remain unbanked or underbanked, notes Coopera’s Miriam De Dios Woodward.
Yet nearly half of Hispanics remain unbanked or underbanked, notes Coopera’s Miriam De Dios Woodward.
Get ready for the new, data-driven future
Most transactions will be executed by new technologies, according to Fiserv’s Vincent Brennan.
Most transactions will be executed by new technologies, according to Fiserv’s Vincent Brennan.
Embrace change and work together
Find the right partners and develop common solutions that put members’ interests first, CU Direct’s Tony Boutelle says.
Find the right partners and develop common solutions that put members’ interests first, CU Direct’s Tony Boutelle says.
Use your ‘superpower’ to succeed in the future
The power of collaboration will ensure our success, Trellance’s Lou Grilli says.
The power of collaboration will ensure our success, Trellance’s Lou Grilli says.
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| The future of debt Young adults’ reluctance to borrow might change how you approach your lending products and strategies. |
Cash crop
Cannabis-banking leaders shed light on a growing line of business that has major implications for public safety, financial inclusion, and credit union economics.
Engage members with mobile
Mobile services have become an engine for membership growth and relationship-building.
Tech-savvy boards
The use of portals and remote meeting options is growing among board members.