Commenters on the TRACED Act widely support CUNA’s call for a notification requirement whenever a call is blocked by a voice provider, CUNA wrote to the FCC Wednesday in response to a review of all the comments initially filed with the FCC for this rulemaking.
Calls from credit unions and other legitimate businesses are still being blocked or mislabeled as spam, CUNA wrote to the FCC Monday in response to implementation of the TRACED Act, which requires the FCC to ensure robocall blocking services are provided with transparent and effective redress options
Several circuit courts of appeal in recent months have issued rulings that are at odds with credit union-supported positions in TCPA cases and regulatory proceedings involving the use of automated telephone dialing systems.
The FCC Thursday took action to address many CUNA, League and credit union concerns with automatic call blocking, strengthening the ability of credit unions to quickly correct erroneous call blocking and ensuring telephone companies promptly correct mistakes at no charge.
In a letter to the Federal Communications Commission (FCC), CUNA and other organizations expressed concerns that legitimate calls are continuing to be blocked by voice service providers (VSP) under the STIR/SHAKEN caller identification framework meant to target illegal robocalls.
CUNA filed a petition Friday with the Federal Communications Commission regarding the Telephone Consumer Protection Act, outlining how it can provide credit unions with regulatory relief from the onerous requirements for communicating with member-owners. In the petition, CUNA proposes two routes for providing credit unions with greater ability to communicate with consumers about information they want and need on their cell phone.