November 2019 Features
Preparing for 2020 possibilities
We need to both strengthen our fundamental values and be nimble to the forces outside our movement.
CUSOs keep innovation moving
Organizations bring inventive rate, artificial intelligence programs to market.
‘Softer solutions’ for delinquencies
The goal is to turn late accounts and strained relationships into future borrowers.
Model to drive growth
Newly created CUSOs set off down the path to move the movement forward.
‘Don’t be afraid to take a chance’
CUNA Lending Council Rising Star John Listak says make sure you learn from your failures.
Collections changes with the times
Decline in landlines forces new collections and communication tactics.
Assistance dogs, cash mobs, and more
Credit unions continue to put people before profits in the communities they serve.
Rock Stars 2023
Credit Union Rock Stars are outstanding credit union professionals and directors from a wide range of disciplines who inspire and innovate to advance the missions of their credit unions. The 25 members of the 11th class of Rock Stars were selected for their exceptional creativity, innovation, and passion.