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![Max Michieli](/images/[#<Epublishing::Components::ResponsiveImageHelper::SrcsetEntry:0x000056240f56e620 @url="https://news.cuna.org/ext/resources/podcasts/Max-Michieli_1200.jpg?t=1600207162&width=194", @width=0, @pixel_density=1>])
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PODCAST: Create a healthy contact center culture
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PODCAST: Empathy as a differentiator
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PODCAST: DEI best practices
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PODCAST: A ‘net giver’
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PODCAST: Human element critical for human resources
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Fall 2020
Credit Union Magazine’s Fall 2020 edition examines business lending, crisis management, credit union awareness, PPP issues, and diversity, equity, and inclusion.