![Lauer_jay_1200_120089](/images/[#<Epublishing::Components::ResponsiveImageHelper::SrcsetEntry:0x0000557652384500 @url="https://news.cuna.org/ext/resources/Online/2021/10/Lauer_jay_1200_120089.jpg?t=1635522333&width=194", @width=0, @pixel_density=1>])
Topics
![Jayne Hitman and Paul Robert](/images/[#<Epublishing::Components::ResponsiveImageHelper::SrcsetEntry:0x00005576526befb8 @url="https://news.cuna.org/ext/resources/podcasts/JayneHitman-PaulRobert_1200.jpg?t=1591903582&width=194", @width=0, @pixel_density=1>])
![Tansley-Stearns_1200x630_119172](/images/[#<Epublishing::Components::ResponsiveImageHelper::SrcsetEntry:0x000055765294a458 @url="https://news.cuna.org/ext/resources/CUMag_2021/2021_07/Tansley-Stearns_1200x630_119172.jpg?t=1627486053&width=194", @width=0, @pixel_density=1>])
![Jayne Hitman and Paul Robert](/images/[#<Epublishing::Components::ResponsiveImageHelper::SrcsetEntry:0x0000557653348b08 @url="https://news.cuna.org/ext/resources/podcasts/JayneHitman-PaulRobert_1200.jpg?t=1591903582&width=194", @width=0, @pixel_density=1>])
![Jayne Hitman and Paul Robert](/images/[#<Epublishing::Components::ResponsiveImageHelper::SrcsetEntry:0x000055765342b728 @url="https://news.cuna.org/ext/resources/podcasts/JayneHitman-PaulRobert_1200.jpg?t=1591903582&width=194", @width=0, @pixel_density=1>])
![Jayne Hitman and Paul Robert](/images/[#<Epublishing::Components::ResponsiveImageHelper::SrcsetEntry:0x0000557653629430 @url="https://news.cuna.org/ext/resources/podcasts/JayneHitman-PaulRobert_1200.jpg?t=1591903582&width=194", @width=0, @pixel_density=1>])
PODCAST: Changing service culture
Read More![2020-08_What-if_118257](/images/[#<Epublishing::Components::ResponsiveImageHelper::SrcsetEntry:0x0000557653df9430 @url="https://news.cuna.org/ext/resources/CUMag_2020/2020_08/2020-08_What-if_118257.jpg?t=1597351245&width=194", @width=0, @pixel_density=1>])
The summer of 2020: post-pandemic what-ifs
Read More![Jayne Hitman and Paul Robert](/images/[#<Epublishing::Components::ResponsiveImageHelper::SrcsetEntry:0x00005576540b3e50 @url="https://news.cuna.org/ext/resources/podcasts/JayneHitman-PaulRobert_1200.jpg?t=1591903582&width=194", @width=0, @pixel_density=1>])
PODCAST: Empathy as a differentiator
Read More![2020-08-membergrowth_118252](/images/[#<Epublishing::Components::ResponsiveImageHelper::SrcsetEntry:0x00005576542cafb8 @url="https://news.cuna.org/ext/resources/CUMag_2020/2020_08/2020-08-membergrowth_118252.jpg?t=1597258203&width=194", @width=0, @pixel_density=1>])
‘Member growth all-stars’ share best practices
Read More![Member experience: Link interaction to experience](/images/[#<Epublishing::Components::ResponsiveImageHelper::SrcsetEntry:0x000055765442a9d0 @url="https://news.cuna.org/ext/resources/Online/2019/09/09-10-2019_member-experience_1200.jpg?t=1568127920&width=194", @width=0, @pixel_density=1>])
Member experience: Focus on interaction quality
Read More
Spring 2023
Credit Union Magazine’s Spring 2023 issue features the 2023 Credit Union Heroes and examines CUNA-League advocacy priorities, board leadership, the impact of financial well-being efforts, fee-related compliance issues, predictions for the year ahead, and more.