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Rekindle SEG Relationships
January 29, 2013
Use your top brand ambassadors to 'sound the drum' about your CU's products and services.
Internal Branding: Find Your Sweet Spot
January 24, 2013
‘Find the sweet spot between what you do well, what customers value, and what you can own over time.’
Give Your Best Asset—Your Members—a Voice
January 22, 2013
Social media takes steady communication, frequent availability, empathy and a sense of humor.
Seven Steps to Better Business Development
January 15, 2013
CUs are realizing the importance business development, but aren’t sure how to approach it.
Learn From Google Trends Data
January 14, 2013
What can Google Trends data tell credit unions about the financial services industry?
‘Holy Smokes’ Content Equals Social Media Success
January 4, 2013
‘Do everything you can do to understand your audience.’
Look Outside the CU Movement for Rewards Inspiration
December 28, 2012
Nearly 90% of U.S. consumers participate in some type of rewards program.
Killer Campaign Attracts Attention & Auto Loans
December 27, 2012
'Storytelling is an excellent way for the credit union movement to communicate its value.'
Mind Your Social Media Manners
December 15, 2012
Social media mistakes can be excruciatingly public and long-lasting.
Overcoming Obstacles to Serve Hispanics
November 19, 2012
Hispanics are among the nation’s fastest-growing populations, they’re largely unbanked.
Catalysts for Change
Interviews with ACUC keynoters Mel Robbins, Brett Culp, Guy Kawasaki, and Neil Pasricha.
Borrowing Big Ideas
CU marketers seek inspiration from outside the industry.
CECL Is Coming: Are You Ready?
Prepare now for this significant and potentially disruptive approach to plan for credit risk.
Compliance: Safe harbors for federal benefit garnishment
CUNA’s compliance staff was recently asked about a garnishment order for a member’s that receives federal benefits. The credit union determined the member did not have enough and the member asked the order be paid in full using those funds.
7 competencies of a strategic CFO
‘You've got to be curious,’ Sally Myers says. ‘Find the real problem at the heart of the issue.’
EMV is no panacea to fraud
Fraudsters have raised their game, detective tells CUNA CFO Council attendees.
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