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Editorial
Ann Hayes Peterson, vice president/editor in chief
Bill Merrick, deputy editor
Michelle Willits, director, online editorial
Sue Lanphear, senior managing editor
Adam Mertz, senior editor
Ron Jooss, senior editor
Jennifer Woldt, senior editor
Craig Sauer, senior editor
Design & Production
Lyn Ehrhardt, director of publishing operations
Linda Napiwocki, art director
Diane Long, graphic designer
Cheryl Gokey, graphic designer
Ben Tenorio, digital media design specialist
Paula Simons, ad production coordinator
Advertising
Joe Day, vice president
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Lisa Dushack, business development manager
800-356-9655, ext. 4220
Janet Aide, business development manager
800-356-9655, ext. 4330
Marlene Laufenberg, executive assistant & vendor business administrator
800-356-9655, ext. 4341
Editorial Advisory Board
Alex Barker
Mountain America CU
West Jordan, Utah
Sandi Carangi
Mercer County Community FCU
Hermitage, Pa.
Dale Frankhouse
Sun FCU
Maumee, Ohio
Michelle Hunter
CU of Southern California
Brea, Calif.
Steven Langley
Schools Financial CU
Sacramento, Calif.
Rick Miller
FeatherStone Planning and Consulting
Derrick Peterson
Deseret First FCU
Salt Lake City
Robert Reh
Nassau Financial FCU
Westbury, N.Y.
Own the Member Experience
CUs find competitive differentiators beyond products and services
Amplifying the CU Message
CUs create a big impact during election season.
Embrace a Living Wage
Sustainable wages help CUs attract and retain staff.
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What's Trending
Compliance: Frequency of early intervention notices
The new mortgage servicing rule from the CFPB clarifies the frequency of required written early intervention notices. A mortgage servicer must provide notice to a delinquent borrower no later than the 45th day of the borrower’s delinquency.
CUNA to House subcommittee: Eliminate TCPA overreach
It is imperative that Congress take action to eliminate the negative consequences of last year’s changes to the Telephone Consumer Protection Act, CUNA wrote to a House subcommittee conducting a TCPA hearing Thursday.
TCPA, payday proposal covered in this week’s Advocacy Update
CUNA Chief Advocacy Officer Ryan Donovan discusses this week's congressional activities, as well as advocacy strategies for the CFPB's short-term, small-dollar loan proposal in this week's Advocacy Update video.