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Fixated on Fascination
May 11, 2012
CUs can create strong and immediate emotional reactions by standing out and taking a stand.
De Dios Named Coopera CEO
May 3, 2012
CUs are the answer to connecting more Hispanics, both immigrant and U.S.-born, with the financial mainstream, she says.
Invigorate Your Annual Meeting
May 1, 2012
Credit union increases turnout by paying members to attend.
Latino CU Conference Teams Up With ACUC
May 1, 2012
The NLCUP conference will take place June 15-17.
Satisfaction From aSmarterChoice
May 1, 2012
A little more than a year ago, CUNA and the leagues cooperatively unveiled
—a website designed to tell consumers more about CUs.
Seeking Social Media Success? Be the ‘Community Hub’
April 25, 2012
Chris Brogan’s advice for harnessing the power of social media boils down to two simple words: Be helpful.
Are You Asking the Right Questions?
Miriam De Dios
April 17, 2012
These six questions will help your CU create a roadmap for targeting the Hispanic community.
Grow Wallet Share With Predictive Selling
April 1, 2012
CUs need to shed old mindsets and embrace sales as a way to serve members.
‘There’s Power in People’
March 14, 2012
CUs should rethink their approach to cross-channel marketing—connecting with members emotionally rather than pushing products.
MBD 12: And the Winners Are…
March 12, 2012
Legg, Godwin, and Wall lauded for their marketing and business development prowess.
The High-Touch Contact Center
Technology is transforming CU call centers and increasing member expectations.
The State of Digital Wallets
Despite plenty of progress, a long road lies ahead.
Leverage Fintech Innovation
Many CU leaders are now considering partnerships.
Know the rules on holiday gifts
As the holiday gift-giving season begins, it’s a good time to review your CU’s Bank Bribery Act policy.
Compliance: One year later, TRID challenges continue
CUNA’s compliance team has received a number of questions recently that makes one thing perfectly clear: One year later, TRID continues to present challenges for credit unions.
NCUA’s final FOM rule published, effective Feb. 6
The NCUA’s final field-of-membership rule was published Wednesday, making it effective Feb. 6. The rule, finalized by the NCUA board in October, facilitates consumer access to credit unions and provides credit unions with more flexibility.
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