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‘Break Up With Your Bank,’ CU Tells Members
August 26, 2011
CU aims to convince young adults to spurn higher-priced banks.
Baby Boomers Less Optimistic About Retirement
August 23, 2011
Report divides boomer retirees into five segments.
QR Codes Track Ad Effectiveness
August 22, 2011
The barcode-like graphics allow those viewing an advertisement to get more information about a product or service using their smart phone.
Turn Nonmembers Into Members
August 10, 2011
As banks rebound, did CUs miss the perfect opportunity to grow marketshare?
CU Members Today and Tomorrow
August 8, 2011
"If we're not growing, we're rotting," CUNA researcher says.
Is CU PFI Growth Sustainable?
August 1, 2011
More members consider CUs to be their primary financial institutions. But is this rise just a temporary flight to safety?
Are Your Members Merely Satisfied or Truly Loyal?
July 18, 2011
Satisfaction and loyalty are distinct concepts, notes CUNA’s 2011-2012 Survey of Potential Members.
Branch Design Traditions to Abandon
July 14, 2011
Consider members’ path through the branch, including 'sight lines' and 'dwell zones.'
CUs Serve Only One Master
July 1, 2011
What's the single most enduring factor giving credit unions a competitive edge?
See the Sights from ACUC
June 22, 2011
Tuesday's highlights from the America's CU Conference.
The High-Touch Contact Center
Technology is transforming CU call centers and increasing member expectations.
The State of Digital Wallets
Despite plenty of progress, a long road lies ahead.
Leverage Fintech Innovation
Many CU leaders are now considering partnerships.
Compliance: How does your CU do with MDD checklist?
CUNA compliance experts remind credit unions that there are only 18 months left until a new Member Due Diligence rule goes into effect on May 11, 2018.
NCUA posts CUNA-sought exam guidance for MBL rule
CUNA-sought examination guidance on the NCUA's new member business lending rules, which go into effect in January, was released today by the agency.
7 key takeaways from Money 20/20
Blockchain was a main topic at the conference, and there was no loss of enthusiasm for the technology.
Tweets from @CUmagazine and @newsnowlivewire
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