Security As a Marketing Differentiator May 1, 2007 By Jay Barbour Historically, information technology (IT) security has been a business cost center. However, with the scope and scale of recent data breaches, including the TJX Co.s fiasco, consumers are tired of doing business with organizations that don't adequately protect personal...

Disaster Recovery: Three Key Lessons February 1, 2007 By Patrick Totty Disasters occur daily. But human nature dictates that thinking about them doesn't ride high on most credit unions' to-do lists. And given credit unions' myriad other daily concerns, it's easy to see why most credit unions don't dedicate a...

Make Deposits In Your Reputation Account July 1, 2006 By Clark Crowdus The stony silence of oil company CEOs in the face of criticism over record profits--while record prices are being seen at the pump globally--is emblematic of a corporate goal that's not in sync with the needs of its...

Four Steps To Branch Success June 1, 2006 Proponent Federal Credit Union, Nutley, N.J., opened its 10th branch office in Newark on March 20. Bill Stavros, director of marketing for $376 million asset credit union, offers four tips for ensuring branch success: Look ahead. Proponent bases its branch strategy on...

Computer Crime February 1, 2006 Virus attacks remain the top threat to computer security, according to a report by the Computer Security Institute (CSI), San Francisco. But close behind are unauthorized use of computer systems and 'denial of service' attacks--sending more traffic to a network address than the system can...

Internet Banking Security: Four Considerations December 1, 2005 By Patrick Totty Jim Maloney, chief security executive for Corillian Corp. , Hillsboro, Ore., says financial institutions will continue to see methods of attack evolve: Trojan horses, viruses, phishing, and pharming.' That's why credit unions should keep four things in mind about...

Serving Latino Members: Doing Well By Doing Good August 1, 2005 By Bill Merrick In 2000, the population of new Latino immigrants in Charlotte, N.C., grew 410%. In 2001, crimes against these new residents increased 500% because few had relationships with financial institutions and had no safe place to keep...

What's New With ATMs? June 1, 2005 By Patrick Totty Branch in a box Compliance, security challenges Out of the ‘skunk works Introducing new features While the most dramatic growth in the sheer number of automated teller machines (ATMs) is behind us, three factors ensure that the machines will continue...